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KI-Symbolbild: Aufgeräumte Hausmeisterwerkstatt mit an einer Wand hängenden Werkzeugen, einer Werkbank und einem Akkuschrauber im Tageslicht.
Practical article Ownership & management Austria and Germany

A caretaker is to take on additional tasks: Consider the existing working day too

How can the community assess an additional request without tacitly displacing existing services?

Automatically translated – the German version is legally binding. Show original (German)

Published
19 Oct 2026
Applies to
Austria and Germany
For whom
Owners & landlords
Article ID
WX26-P09-0062

The property caretaker is to take on one further task in future. The request seems small, but it is added to an already agreed working day. Before making a decision, the community should make visible what is actually needed in addition and how this should be possible alongside the existing services.

Describe the new task in full

Where, how often and with what desired result should it be carried out? Is it a one-off addition or a permanent service? A general formulation such as “keep an eye on it” can conceal very different expectations.

Professional suitability, required qualifications and the contractual basis must be examined separately. By issuing a wish list the community does not yet give an effective additional order.

Lay out the existing tasks alongside it

Ask the contract partner for a comprehensible explanation of how the addition would fit into the existing workflow. Which other activities remain unchanged, and what prerequisites or additional time would be required?

The management should not itself infer free working time from a short on-site impression. Nor should an additional request be tacitly financed by a reduced scope of another service.

Hypothetical case: Additional check at the side entrance

Residents request another regular round. The provider states that a different access and a changed time organisation would be required for this. The community can now discuss the concrete addition and its confirmed conditions.

The original tasks remain visible as a point of comparison. A friendly informal “let’s do it” is not presented as a fully clarified contractual amendment.

Examining the subsequent change understandably

If the responsible body agrees to an addition as permissible, the new scope will be documented so that it is recognisable. Practical control relates to this result and to the tasks to be continued unchanged.

This turns a small additional request into a realistically described service. The article does not assess labour law, remuneration or individual authority to give instructions.

Sources and context

Dieser Artikel enthält eigene redaktionelle Organisations- und Entscheidungsempfehlungen, keine behaupteten Rechtsregeln, technischen Sollwerte oder Marktkennzahlen. Die Fallbeispiele sind fiktiv. Es werden keine externen Tatsachenquellen beansprucht.

Created with the help of AI and editorially reviewed. General guidance only; not individual legal, tax or financial advice. Errors and later changes are possible.