A tenant proposes to leave parcels in a niche of the building in future. Another neighbour would otherwise already accept them. As the landlord you cannot yet formulate a finished solution for the whole building from that. First the specific location, the personal receipt arrangement and a genuinely intended neighbourly assistance must be clarified.
Have the desired location on the building checked
Have the exact spot shown to you. Which existing use would be affected, who is responsible for deciding about this area and which questions must be clarified before giving consent? For a communal area the appropriate management or ownership responsibility belongs in the clarification. This article does not grant any tenancy, ownership or fire-safety legal approval.
Therefore first describe a proposed location. Do not convey an already confirmed right of use while that very question is still open. If the spot is unsuitable or not available, another solution will be sought rather than naming the original proposal more imprecisely.
Consider the receipt option with the actual service
DHL Paket describes for its drop-off location, among other things, a dry position, free and safe accessibility and lack of visibility to third parties. The service distinguishes a permanent selection from a one-off shipment-related option. [DHL] Such criteria must be checked against the actual offering; they do not automatically apply as identical conditions for every parcel service.
The tenant clarifies their desired receipt option themselves by the route provided for that purpose. A message from the landlord about a possible spot in the building does not replace this procedure. The landlord does not need the personal customer password nor a complete list of private orders for this.
Explicitly agree neighbourly assistance
Do not plan another resident as a fixed acceptance point merely because they are often at home. Ask for an explicitly desired, limited agreement. Which consignments and time periods are meant, how does the receiving person reach the ordering person and how can the assistance be changed again? Those are internal organisational editorial questions, not an accepted obligation to receive here.
If there is no commitment, this is recorded in the planning as no agreed neighbour acceptance. A friendly possibility on occasion is not advertised as a constantly available building service.
An individual case without a blanket building consent
In the hypothetical case it turns out that the proposed niche is already needed for other purposes. The landlady has an alternative specific location checked for its permissible use. At the same time she asks the tenant to compare the appropriate conditions of their parcel service herself. The neighbour consulted would like to help occasionally, but does not want to take on a permanent role.
The result is recorded with that limitation. It does not create a general reception proxy for all residents nor a commitment that all services will deliver to the new location.
Bring changes to the right party
If location or use change later, the parties coordinate the respective affected change. The personal receipt option with the delivery service must be considered separately. In the event of loss or damage actual shipment documents and service terms are examined individually. This article does not confirm an assumption of liability or insurance cover.